1. Introduction

Welcome to Sentier Wellness. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable data protection laws, including HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation), where applicable.

2. Information We Collect

We collect the following types of personal data:

a) Personal Information

• Full Name
• Contact Details (Email, Phone Number)
• Demographic Information
• Employee ID or Unique Identifiers (if applicable)

b) Health Data

• Mental health history
• Current psychological concerns
• Health concerns (if disclosed during therapy or assessments)
• Therapy session details

c) Technical Information

• Browser Type & Version
• Cookies & Tracking Technologies

3. Purpose of Data Collection

We collect and process data for the following purposes:

• To provide psychotherapy and counseling services
• To conduct assessments for therapy, EAP services, and workplace wellness programs
• To manage appointments and service requests
• To maintain confidentiality and compliance with legal and ethical standards
• To analyze trends and improve service quality
• To fulfill legal obligations and organizational security measures

4. Confidentiality & Data Security

Your data remains strictly confidential and will only be disclosed under the following circumstances:

• If there is an imminent risk of self-harm or harm to others
• If there is a legal obligation to disclose data (e.g., court orders, law enforcement requests)
• If there is a threat to the security of our organization or our client’s organization

We implement industry-standard encryption, access control, and security protocols to ensure data protection.

5. Data Retention

We retain personal and health data for 3 years from the last date of service, after which it will be securely deleted unless required for legal or regulatory purposes.

6. HIPAA & GDPR Compliance

Sentier Wellness follows HIPAA and GDPR guidelines to ensure the security and confidentiality of health-related information. This includes:

• Secure storage of electronic health records
• Limited access to health data on a need-to-know basis
• Compliance with industry security standards to prevent unauthorized access
• Providing individuals with rights over their data, including access, correction, and deletion requests

7. Your Rights

Under applicable laws, you have the right to:

• Access and review your personal data
• Request corrections or deletions
• Withdraw consent for data processing (where applicable)
• File a complaint if your privacy rights are violated

For any data-related inquiries, contact us at hello@sentierwellness.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website.