PRIVACY POLICY
Last Updated: 11/01/2026
Sentier Wellness LLP respects your privacy and is committed to protecting your personal and sensitive information.
This Privacy Policy explains how we collect, use, store, and protect your data across our website, mobile application, and services.
1. Information We Collect
We may collect the following information:
Personal details (name, email, contact number)
Demographic information (age, profession, organisation)
Assessment and counselling-related information
Usage data (app interactions, page visits)
Sensitive mental health information is collected only when required to deliver services.
2. How We Use Your Information
Your information is used to:
Deliver requested services
Schedule sessions and assessments
Provide reports and training access
Improve platform functionality
Communicate service-related updates
We do not sell or misuse personal data.
3. Confidentiality & Data Protection
All mental health data is treated as confidential.
Access is restricted to authorised professionals only.
Data is stored securely using industry-standard safeguards.
For organisational services (EAP, institutions), individual data is never shared with employers. Only anonymised or aggregate insights may be provided.
4. Data Sharing
We may share data only:
With your explicit consent
With authorised professionals delivering services
When required by law
We do not share personal data with third parties for marketing purposes.
5. App & Website Analytics
We may use analytics tools to understand platform usage. This data is anonymised and used only to improve user experience.
6. Data Retention
We retain personal and service-related data only for as long as necessary to fulfil service obligations or comply with legal requirements.
You may request deletion of your data, subject to professional and legal obligations.
7. Your Rights
You have the right to:
Access your data
Request corrections
Withdraw consent (where applicable)
Request deletion of personal data
Requests can be made by contacting us directly.
8. Children & Minors
Services for minors are offered only:
Through institutions
With parental/guardian consent
Under ethical and professional guidelines
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected on our website and app.
